The Australian Breastfeeding Association runs the National Breastfeeding Helpline 1800 mum 2 mum (1800 686 268).

The Breastfeeding Helpline is available 24 hours a day, 7 days a week. It is staffed by trained, volunteer counsellors who answer calls on a roster system in their own homes.  

As breastfeeding mothers, our counsellors know that breastfeeding may not always seem easy. They can provide reassurance and give you knowledge about how breastfeeding works and help in overcoming common hurdles.

Telephone counselling is available free to all callers. 

If you need an interpreter, please call the Translating and Interpreting Service (TIS National) on 131 450 and ask them to telephone Breastfeeding Helpline on 1800 686 268. Our business hours are 24 hours.

More than 400 breastfeeding counsellors volunteer on the Breastfeeding Helpline each month, answering up to 6,000 calls. 

Breastfeeding counsellors are all trained volunteers. All have breastfed at least one baby and have completed a Certificate IV in Breastfeeding Education (or equivalent) through the ABA. Counsellors are continually updating their breastfeeding knowledge and skills through ongoing training.

Please note: Counsellors are not medically trained and so cannot give medical advice. If you have a medical issue they will need to refer you to your medical advisor. Their area of expertise is breastfeeding management. Click here local early Childhood services in the Swan Hill Local Government Area.

Read Full Article about the Breastfeeding Helpline below!

The National Breastfeeding Hotline is supported by funding from the Australian Government and run by The Australian Breastfeeding Association (ABA) is Australia’s home of trusted breastfeeding information, support and advocacy.

Page last reviewed: August 2026